2007 to present - Intern / Data Analyst / Database Coordinator, Statistical Services Department
Nustats, LLC - Austin, Texas
NuStats, a firm dedicated to social policy research, specializes in household travel studies. Lucia's initial responsibilities included the management and maintenance of the promotions program for the Chicago Metropolitan Agency for Planning’s Travel Tracker Survey. With an overall completion total of 10,000 households, management of the promotions database required daily QC reviews, weekly promotions mail-outs to a total of just under 1,800 households, and operated on a budget of over $50,000. In November 2007, she undertook Chicago Stated Preference Survey. As the only employee fielding this study, her responsibilities were all-encompassing and included mail-merging, sending, receiving, processing, bi-weekly reporting to supervisors and the client, and promotions management for a database of roughly 2,000 respondents. Daily responsibilities include utilizing Microsoft Access and SPSS softwares to tabulate tables and reports, managing incentives databases for multiple large scale projects, and fielding respondent inquiries.
2007 - Administrative Assistant, Commercial Lease Department
Gordon Commercial Real Estate - Berkeley, California
Responsible for establishing comprehensive lease summary and online database using Microsoft Excel.
1999 to 2003 - Customer Service Coordinator
Western States Industrial Technologies - Kings Beach, California
Responsibilities included daily administrative duties as needed, responding to customer inquiries, processing customer orders, expediting customer shipments, coordinating technical representative’s appointments, establishing initial web support